Shipping Policy

we are committed to delivering your orders quickly and efficiently. Please review our shipping policy for details on processing times, delivery estimates, and shipping terms.

Before your order ships, it goes through several stages of preparation:

  • Standard Orders: Manufacturing, assembly, and quality checks typically take 2–3 business days.
  • Custom Lens Orders: For orders with custom lenses, processing takes 5–7 business days.
  • Peak Seasons: During holidays or high-demand periods, processing may be delayed by 2–3 additional days.

We will notify you of any delays and provide tracking information once your order is shipped.

Warehouse Location: All orders are shipped from our facility in China.

DestinationEstimated Delivery Time
United States, Canada5–12 business days
United Kingdom, Singapore, Germany, France, Italy, Netherlands, Belgium, Spain3–7 business days
Australia3–10 business days
Taiwan3–5 business days

Please note: Delivery times may vary depending on customs clearance, local courier efficiency, and peak shipping seasons.

Tracking Information

Once your order is shipped, we will email you a tracking link so you can monitor its progress. Please note that once a package is with the carrier, delivery times are out of our direct control.

Shipping Costs

Shipping fees are calculated based on the destination, weight, and package dimensions. The total shipping cost will be displayed at checkout before you place your order.

Customs and Duties

For international deliveries:
1. Buyers are responsible for any customs duties, taxes, or additional fees required by local authorities.
2. Customs inspections may delay delivery in some regions.

Lost or Delayed Packages

In the rare case of a lost or delayed package:
1. First, contact the shipping carrier using the tracking number provided.
2. If unresolved, email us at ldoptical@163.com — we’ll assist you further.

Customer Support

We’re here to help. If you have questions or concerns about your order or delivery, contact us anytime at ldoptical@163.com.

Thank you for choosing SEESWISH! We appreciate your business and are committed to providing you with the best possible shipping experience.

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